Appointments

Urgent appointments

If you have an urgent problem during surgery hours (08:00 -18:30) call the surgery on 0161 983 5484. The receptionist will need to take some details about the problem and arrangements will be made for you to be seen by the doctor as soon as possible.

Routine appointments

To request a routine appointment in the next 7 days:

  • phone us on 0161 983 5484
  • visit the surgery and speak with a receptionist, Monday to Friday from 8am to 6pm
  • use your NHS account book a screening test or vaccination

When you get in touch, we’ll ask what you need help with.

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

Your appointment

However you choose to contact us, we may offer you a consultation:

  • by phone
  • face to face at the surgery
  • on a video call
  • by text or email

Appointments by phone, video call or by text or email can be more flexible and often means you get help sooner.

Cancelling or changing an appointment

To cancel your appointment:

  • use your NHS account
  • using the GP online system – Patient Access
  • phone us on 0161 983 5484
  • , Monday to Friday from 8am to 6.30pm
  • reply CANCEL to your appointment reminder text message

If you need help when we are closed

If you need medical help now, use NHS 111 online or call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

If you need help with your appointment

Please tell us:

  • if there’s a specific doctor, nurse or other health professional you would prefer to respond
  • if you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
  • if you need an interpreter
  • if you have any other access or communication needs

Home visits

If you require a visit please phone before 10am and give the name, address, current location and telephone number of the patient.

The receptionist will ask what the reason for the visit is and whether you can attend the health centre.

Please do not be offended by this as it is purely to enable the receptionist to pass on the correct details to the doctor.

The doctor may phone you back before visiting to assess whether a visit is required.

The doctor may ask you to attend the health centre or may offer a telephone consultation.

Home visits are reserved for patients who are housebound or too ill to come to the health centre.

Online Access